Monster Transmission Complaints and Reviews

2.2
  • Shipping and quality at first1 votes
  • Resolution of complaint1 votes
  • Delivery1 votes
  • Quality of work4 votes
  • Customer service3 votes
  • Quality of parts2 votes
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  • 1 day ago
  • Equipment
  • Chandler, Arizona
  • 20
  • REVIEW RATING 4/5

Monster transmission will not fix transmission under warranty. Transmission was less than 60 days old when it broke. After calling them they said I was required to sign an warranty paper before they would consider warranty the transmisdion. Once they received the tray back they said the pump failed their pump and if I red the red print it's not covered. This would be the red print on a paper I... Read more

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  • Apr 09
  • Equipment
  • Plantation, Florida
  • Transmission
  • 2
  • 2
  • 32
  • REVIEW RATING 3/5

Third time coming out of my truck in the last two weeks customer service is horrible first thing they did was deflect responsibility back to us now I have to get transmission rebuilt and I haven't even driven it yet Read more

Was this review helpful? 0 1

My transmision never work whould not down shift call and got run around will not back what thay sale just take your money and give you a run around dont buy here i had to find out the hard way you can find better place that back you Add comment

  • Mar 04
  • Equipment
  • Las Vegas, Nevada
  • Transmission
  • 4
  • 4
  • 450
  • REVIEW RATING 5/5

I bought a 4l80E for my suburban, I requested a tow shift kit, and a drain plug be installed in the pan. I received the transmission without a drain plug. I installed the transmission, it shifted hard, but the shift points were performance, not for towing. I called customer service, and they assured me that the shift points were for a tow kit. I ran the transmission 8 months, and on a trip... Read more

Was this review helpful? 0 1

  • Mar 04
  • Equipment
  • Port Saint Lucie, Florida
  • Transmission
  • 2
  • 2
  • 210
  • REVIEW RATING 4/5

My son ordered a transmission on line on a Saturday morning from Monster, the order had to be cancelled on Monday morning AM due to other problems with the truck. When we called to cancel they where going to charge a 25% restocking fee but because we live in Florida we would only be charged 10%. They had not even had time to process the order and he was still charged a $199.00 restocking fee... Read more

Was this review helpful? 0 1

  • Mar 02
  • Service Centers and Customer Services
  • Transmission
  • 5
  • 5
  • 226
  • REVIEW RATING 4/5

We ordered a Trans, they built it wrong with incorrect adapter and it leaked everywhere. Horrible customer service that takes zero responsibility for their work. They also state EVERY trans they build gets tested in a vehicle before it leaves them, BIG lie. There where no signs of installation or running. I got my attorney involved after being shut down by customer DIS-SERVICE. Our... Read more

Was this review helpful? 2 2

  • Feb 21
  • Equipment
  • Huntington Park, California
  • Tranny
  • 2
  • 2
  • 402
  • REVIEW RATING 5/5

I order a 200r4 from monster transmission said to handle up to 400hp higher than what my engine is putting out. Installed it about over a year later which pretty much is out of warranty.2 months of use on it tranny begins to slip, revs high skipping gears. Took it to a performance tranny shop and they tell me that the tranny has been built making jimmy rigged shift kits and drilling the heck out... Read more

Was this review helpful? 2 3

  • Feb 08
  • Equipment
  • Fayetteville, Arkansas
  • Transmission
  • 1
  • 1
  • 471
  • REVIEW RATING 5/5

After searching the web, I ordered a T400 for my Chevelle. I gave them every detail about the car it was going into. I also ordered a 2500 stall converter to insure that I had no issues. Issues to date: Converter stalls at 3000, They shipped a replacement that also stalls at 3000. Transmission leaks out of every available orifice. Shipped without speedo gears. When I pulled the housing to install... Read more

Was this review helpful? 1 0

  • Feb 06
  • Equipment
  • Hecker, Illinois
  • 2005 Dodge 4X4
  • 1
  • 1
  • 248
  • REVIEW RATING 4/5

Hi my name is larry johnston in mo it took them 10days to figure out what parts i needed for my 2005 dodge 4x4 my truck was at sema in 2005and 2006 its custom from front to back,top to bottom i have a 545rfe and im producing around 500hp i ordered amonster in a box kit so i could build it myself and i specifically ask for a rebuild manual with my kit i've rebuilt plenty of 727@904's but not a... Read more

Was this review helpful? 0 1

  • Jan 26
  • Equipment
  • Bowling Green, Kentucky
  • Transmission
  • 1
  • 1
  • 549
  • REVIEW RATING 5/5

I bought my transmission and was excited when it arrived. My dad recommended it because it had a handshake warranty. However not even 1,000 miles into it, probably half that, 500 miles into it, the torque converter busted. Monster was more than happy to fix it. If I paid $250 shipping. (baited) they claim warranty. However you MUST PAY ALOT OF MONEY to have it shipped. That's just how it is. Got... Read more

Was this review helpful? 2 1

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