Company has verified representatives Subscribed to our free business plan and has customer support representatives who act on its behalf.
Submit ›
or
2.3 Based on 57 reviews
Compare to others
  • Customers like
    • Resolution of complaint 1
    • Response time 1
    • Shipping and quality at first 1
  • Customers don't like
    • Quality of work 8
    • Customer service 5
    • Warranty 4

I purchased a momster transmission for my f250 Super Duty stock gas motor. It only lasted a few months. I contacted monster transmission and they agreed to fix it after i pulled it out and paid $250 for shipping. It took about a month to get it back. As soon as it was installed and fired up. We noticed a clanking noise while it was in gear... Needless to say that tje trans only lasted 6 months. Now i have a second trans with no warranty and i... Read more

Was this review helpful? 0 0

Im involved with a very bad company that I found on the internet when my 4x4 truck needed a new tranny. Its a long story and by reading these horrible reviews it seems to be a recurring epidemic with MONSTER TRANSMISSION AND PERFORMANCE out of Florida . Well its been about 4 months and counting that i made the call to MT by phone and ordered a transmission and paid by credit card in the amount of 2,869.44 and before the order could be started on... Read more

Was this review helpful? 0 0

Did you ever have to talk to vbb b;Jake ? He's the sob that trying to burn me. I was warned before I went with MT but ignorant and didn't listen so learned All about them unfortunately I smelt a rat.Jake talked to me with respect in the beginning but when I canceled my 2,869.40 trany for my truck all the sudden the phones were busy and no callback so I decided against MT and paid a Local Tech in town to rebuild it and only took 5 days so... Read more

Was this review helpful? 0 0

I am very unhappy with monster transmission first of all their customer service or the worse a hole you could ever imagine and they took 8 weeks to get me my transmission which was promised in 4 and now that it's here the transmission is wrong I cannot hook up my transmission mount because it's not the correct one and they look at me like it's my fault when they had all the pictures and information way before these people are a bad company and... Read more

Was this review helpful? 1 0

bought a 700R4 from them, got it, installed it per their instructions , had TV cable adj. correctly, it never operated correctly. It made noises , could always smell trans fluid and leaked from pan gasket and rear seal constantly. Finally sent it back to them for the $250 charge , got it back, it operated better for a little longer, however the other day it made a metal grinding, clack sound, still leaks like a siv, and now it will not go... Read more

Was this review helpful? 1 1

I began with the ordering a e4od for f 250 and paid in full same day of ordering it although I was unaware of a small technicality relating to the number of bolts needed for flex plate so I was instructed by rep at MT to check and call back with the info but to my dismay was put on hold with that annoying voice in the back ground about some *** lunch time event that instructed me to log onto there web site to indulge on the hokey truck show and... Read more

Was this review helpful? 1 0

I own a small auto repair shop in a resort community I've been using jasper as my source for transmissions many years now I probably install over 100 transmission a year one day I had a older (1993) Grand Marquis's I called jasper and they didn't have a trans to sell , so I google monster transmissions and called when I talked to sales and explain in detail when I was working on AOD electronic with no TV cable they said no problem 3 to 4 weeks... Read more

Was this review helpful? 1 1

I read many reviews for the monster in a box kit. All seemed so terrible, customers saying they didn't receive all the parts and that the clearances didn't come into spec. In my experience I had a local shop install the kit for me. I made sure to ask them if the parts looked reputable. They informed me that all the parts they saw were familiar and that they used some of them in their shop. That was a relief to hear, so I proceeded to let them... Read more

Was this review helpful? 3 1

I ordered a transmission in early March. I was told 4 weeks for the build, After six weeks I called the salesperson and was told that they could not find a core to rebuild and asked if I would give them mine. I told him there was nothing wrong with the stock one I had and had it sold. I did ask him how much he could credit me for it if I did decide to send it to him. He said " We will pay for shipping". I asked him how much for the trans as I... Read more

Was this review helpful? 4 0

I am not writing to seek revenge, or cover my embarrassment. Just to say some of what I have read applies to my experience. No two page write up. My Monster transmission is 2 years old and out of warranty. Total miles on my 1965 Impala powerglide to 700 R4 conversion project 575 miles. My experience matches other's mature reviews......was very difficult to tune the throttle body cable. The first few hundred miles, shifts would rattle your... Read more

Was this review helpful? 4 0
Did not find what you were looking for?
 
×
You are reading about Monster Transmission.
Filing a new complaint about
×