Monster Transmission Complaints and Reviews

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  • Customers like
    • Delivery1
    • Shipping and quality at first1
    • Resolution of complaint1
  • Customers don't like
    • Quality of work4
    • Customer service3
    • Quality of parts2

  • Jul 02
  • Equipment
  • Detroit, Michigan
  • General Motors 4L60E Transmission
  • 1
  • 1
  • 66
  • REVIEW RATING 4/5

Purchased a stage 2 4l60e for my wifes stock 1995 tahoe daily driver with at the time 70k miles. Not even a year later tranny started acting up shifting and started to slip with 80k miles on the tahoe (10k miles on monster transmission). Called and had the warranty processed started. They claimed it was a overheating issue that caused the failer. They said could have been from low fluid level,... Read more

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  • Jun 11
  • Equipment
  • Blytheville, Arkansas
  • 2Wd 700R4 Transmission
  • 1
  • 1
  • 270
  • REVIEW RATING 5/5

I ordered a 700r4 with nonlockup, 2400 stall, constant pressure, and level 3 shift. Had it installed by a local trans shop, in business since the 1960's. I ended up with a leaking tranny with a level 1 or 2 shift, costs 450 to replace seal and monster will only cover 250. I bought a 1yr warranty, wanted to upgrade it through monster since I was having problems with it, and was told no it had to... Read more

Was this review helpful? 3 0

  • May 13
  • Equipment
  • Iona, Florida
  • Transmission
  • 2
  • 2
  • 403
  • REVIEW RATING 5/5
Monster Transmission - Review about Transmission from Iona, Florida
1 of 2

Purchased built monster transmission for over 4k rated at 750rwhp came with 90day warranty, trans went after 10k miles spent 6 months monster running me around with "electrical issues" finally took it apart to see that they had painted over the sticker from trans star and put there own over it and nothing inside was performance. Ended up having 3year/500,000 mile warrenty from trans star. Monster... Read more

Was this review helpful? 4 1

  • May 01
  • Equipment
  • Centerville, Texas
  • Transmission
  • 2
  • 2
  • 180
  • REVIEW RATING 4/5

Got bad transmmison whould not stand behind there work over 2000.00 never made it out of drive way and whould not help or give any of moneny back rob me of 2000. 00 dont belive any thing thay tell you Read more

Was this review helpful? 1 1

  • Apr 17
  • Equipment
  • Chandler, Arizona
  • Transmission Repair
  • 5
  • 5
  • 425
  • REVIEW RATING 5/5

Monster transmission will not fix transmission under warranty. Transmission was less than 60 days old when it broke. After calling them they said I was required to sign an warranty paper before they would consider warranty the transmisdion. Once they received the tray back they said the pump failed their pump and if I red the red print it's not covered. This would be the red print on a paper I... Read more

Was this review helpful? 1 1

  • Apr 09
  • Equipment
  • Plantation, Florida
  • Transmission
  • 5
  • 5
  • 201
  • REVIEW RATING 4/5

Third time coming out of my truck in the last two weeks customer service is horrible first thing they did was deflect responsibility back to us now I have to get transmission rebuilt and I haven't even driven it yet Read more

Was this review helpful? 0 1

  • Mar 05
  • Equipment
  • Groveton, Texas
  • Transmission
  • 1
  • 1
  • 78
  • REVIEW RATING 4/5

My transmision never work whould not down shift call and got run around will not back what thay sale just take your money and give you a run around dont buy here i had to find out the hard way you can find better place that back you Read more

Was this review helpful? 1 0

  • Mar 04
  • Equipment
  • Las Vegas, Nevada
  • Monster 4L80E Transmission
  • 7
  • 7
  • 663
  • REVIEW RATING 5/5

I bought a 4l80E for my suburban, I requested a tow shift kit, and a drain plug be installed in the pan. I received the transmission without a drain plug. I installed the transmission, it shifted hard, but the shift points were performance, not for towing. I called customer service, and they assured me that the shift points were for a tow kit. I ran the transmission 8 months, and on a trip... Read more

Was this review helpful? 2 1

  • Mar 04
  • Equipment
  • Port Saint Lucie, Florida
  • Transmission
  • 2
  • 2
  • 352
  • REVIEW RATING 5/5

My son ordered a transmission on line on a Saturday morning from Monster, the order had to be cancelled on Monday morning AM due to other problems with the truck. When we called to cancel they where going to charge a 25% restocking fee but because we live in Florida we would only be charged 10%. They had not even had time to process the order and he was still charged a $199.00 restocking fee... Read more

Was this review helpful? 1 1

  • Mar 02
  • Service Centers and Customer Services
  • Transmission
  • 8
  • 8
  • 349
  • REVIEW RATING 5/5

We ordered a Trans, they built it wrong with incorrect adapter and it leaked everywhere. Horrible customer service that takes zero responsibility for their work. They also state EVERY trans they build gets tested in a vehicle before it leaves them, BIG lie. There where no signs of installation or running. I got my attorney involved after being shut down by customer DIS-SERVICE. Our... Read more

Was this review helpful? 5 2

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