Monster Transmission
Monster Transmission Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Monster Transmission has 1.5 star rating based on 341 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Were very quick in taking money, Website, Only lie when their lips are moving.
Cons: Customer service, Quality of work, Monster transmission in whole poor quality and business beliefs.60% of users think that Monster Transmission should improve its Customer Service.
100% of users say that they won't use Monster Transmission in the future for similar services or products.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Monster Transmission has 1.5 star rating based on 341 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Were very quick in taking money, Website, Only lie when their lips are moving.
Cons: Customer service, Quality of work, Monster transmission in whole poor quality and business beliefs.60% of users think that Monster Transmission should improve its Customer Service.
100% of users say that they won't use Monster Transmission in the future for similar services or products.Recent recommendations regarding this business are as follows: "Not at all", "stay away", "Go to a local Transmission rebuilder", "Stay clear of this company", "Use others like speedway".
Most users ask Monster Transmission for the refund as a solution to their issues.
Consumers are not pleased with Layout of Store and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Company Beware!
I'm still waiting for 520.00 refund check for the 1000.00 labor I spent to have there defective transmission removed and replacement install. Yes I'm open for a interview.
- Fast to make the sale
- Everything total loss
Preferred solution: Labor reimbursement
User's recommendation: Avoid at all cost
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSent me a bad transmission
Wow this company. I order a custom built transmission for my 95 e350 on 1/4/24.
When I ordered it I thought I was going to get a good transmission due to the text and "that they were checking the transmission with out team of engineers to make sure it's the best" and as kid watching them put them in trucks on Spike. I received it on 1/23/24. When it arrived I opened the box to discover a bolt on the bottom of the pallet. Upon further inspection there was 2 stripped transmission pan bolt.
Attached photo show no threads.
So I called and they said we will get our WOWanty on it. It took 14 days to get them to review there video. It still on the pallet it came in. So I asked for a refund it's still in the original packaging and if I need to ill bring it back.
No we can't do that. They said I can take somewhere to have it fix and they can see about approving the repair. I asked to talk to a manager I am still waiting.
You better off ordering a transmission of Tumu or a junk yard Transmission vs from this company.
Poor workmanship, Poor customer service, Poor everything. The biggest this is that they lie to the customer.
They say quality is their #1 priority and that they check it. If that pan bolt was torqued at proper specs it should.have been could before it left there shop.
Transmission still on the pallet still waiting for answers.
Preferred solution: Full refund
User's recommendation: Not at all
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible after market help left on your own
- Looks like quality
- Simple question needs multi page crazy form
Preferred solution: Answer to my questions
User's recommendation: Use others like speedway
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransmission was bad
- Scam
Preferred solution: Full refund
User's recommendation: Go to a local Transmission rebuilder
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeware of monster transmission!!
- Neat color
- Warranty is worthless
- Poor customer service
- Poor product
Preferred solution: Full refund
User's recommendation: STAY AWAY. Use anyone else!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLeaking brand new transmission and no help
- Sounds good
- Leaks
- Poor customer service
Preferred solution: Help in getting it repaired
User's recommendation: stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad transmission no refund on money
- Very bad company
Preferred solution: Full refund
User's recommendation: Stay clear of this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey won't accept my return
- Poor customer service and rotten return policies
Preferred solution: Full refund
User's recommendation: DO NOT DEAL WITH THESE JERKS
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFaulty transmission
- Garbage transmissions
Preferred solution: Replacement parts no run around and compensation for me having to picture crap transmission
User's recommendation: Never never never.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerWeeks behind and getting the run around
- Customer service nonexistent and give give you the runaround
Preferred solution: Deliver product or service ordered
User's recommendation: Didn’t get the transmission but service is terrible. Go somewhere else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSale was smooth, then they don't care
The buying process went pretty smoothly, but once it shipped they didn't seem to care anymore. I had questions right away after the install about how it didn't seem to engage properly and felt a bit off.
Their only response was to send it back for a warranty check at my expense. Wasn't worth doing that so gave up and figured for a 25 year old truck it was all I was going to get. A year later and I find out the torque converter I got from them was probably defective and the source of the issues. Tried reaching out to find out if there was anything they could do but they won't respond.
So another thousand plus dollars and hopefully now it will be fine. The transmission itself always seemed to work.
- Nice look
- Quick process
- Easy sales
- Poor customer service
- Faulty product
Preferred solution: Partial refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not use
Still no response, have been promised multiple times I would receive a call.
But could build a valve body assembly with some other parts. They said they could have a different valve body assembly sent to me within a couple of days. Another two weeks went by and nothing. By that time, my transmission had failed.
A couple of weeks went by, and a valve body assembly showed up in the mail. Now they won't take the part back even though it's still sealed in the package, because they say it was a special order and build custom for my transmission. The transmission is a 4L60E, quite a common transmission. But even though I was promised a part within three days, and it took close to two months to receive it they will not refund.
So, I'm stuck with a $1000 valve assembly that I can no longer use. I strongly urge you to stay away from this company.
- Everything total loss
Preferred solution: Full refund
User's recommendation: do not use
Horrible company they lie and scam every customer I ordered a transmission they recommended and sent the wrong one and it wasn't even rebuilt and had the wrong parts.
- Everything total loss
Preferred solution: Full refund
User's recommendation: Run away do not use them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent business transaction
- Fraudulent business practices
Preferred solution: Full refund
User's recommendation: Do not buy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: We got 2 junk trans
Company fixed the issue and I have been provided with apology. They didn't offer any kind of refund
- Friendly when placing order
- Junk transmission
Preferred solution: Full refund
User's recommendation: Do not recommend to any body
Incompetent Company
- No pros just a con
- Poor customer service no response
Preferred solution: Core refund
User's recommendation: NO!! Go elsewhere for a better transaction!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFailed transmission
- Everything total loss
Preferred solution: Full refund
User's recommendation: Stay Away, don't order, save your money!!!
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