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So my husband bought a transmission this was our 2nd explained situation to monster transmission they took all the things into account for what he wanted and we paid the over 1400$ for the transmission which sat on its pallet for almost 8 months till my husband returned home from Alaska where he works 10+ Months a year. This was 2014 Soon after install transmission began clicking he contacted monster but by the time they got back to him he was back at work.

Now 2017 we are 200 miles away from home with our boat and kids. Thank god for AAA. Who got us home safety. Because 10 miles from camping the thing popped and no forward gears.

Took two weeks to finally talk to someone and even though we have less than 10000 miles on the transmission the only thing they want to do is give us 30% off of another transmission. Costing us another 1000$ I think not. My husband is an engineer and has already begun rebuilding his original one. Will post pics once he opens there transmission up these are of his 324,000 mile transmission (that's how long his original one lasted all maintenance and service has been done by him.

And the thing is amazingly clean. So if that shows anything this wasn't our fault like he was trying to say. I don't care how long u have a warranty when u put less than 10000 miles on something it shouldn't leave you stuck.

Especially since we took just as good of care of this one as our original. Remember these first 4 are our original that has 324,000 miles on it later today I will post pics of there's with less than 10,000 miles on it.

Product or Service Mentioned: 4L60E Transmission.

Reason of review: Bad quality.

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Brooksville, Florida, United States #1327643
Monster Transmission Verified Representative

We are very sorry to hear that you experienced an issue with your transmission. We understand that it can be frustrating.

Each transmission that we build here at Monster is custom built to order. We are also the only transmission company in the world that installs each transmission in a test vehicle and test drives it to ensure the quality performance that we are known for. Monster Transmission also PROVES this with not only words, but our actions. We are the only transmission company in the world that employs the use of live cameras all throughout the facility.

We do this to allow each and every one of our clients to SEE that we do what we say we do. It is equally as frustrating for us that your transmission has experienced an issue. We have our terms and conditions (as every company does) and the:

*warranty that we offer,

*live web cameras,

*road-testing every unit

*custom building each unit (nothing just sits on a shelf)

All of these things are a minimal example of what sets Monster apart and why our products can be trusted. The undeniable truth, however, is that there are a number of things that can create an issue in a transmission and our main goal is to help you get you back on the road.

In order to extend an "olive branch", we offer a one-of-a-kind option that states: "In the extremely rare situation there is a Third Issue, or an issue that occurs after your warranty has expired, you will be granted a 30% Wholesale Discount on a new transmission which also includes a new warranty." This is an option that no other known manufacturer offers.

Nobody is perfect, but we are always trying. We sincerely appreciate your taking the time to reach out regarding your issues and for providing us a venue in which to share our side.

to Monster_Transmission #1394130

No tust here you sold me a junk yard transmission with new clutches. For the price of a 4l65e HD

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