Product: Monster Transmission Customer Care Clear all filters (20 of 20 reviews match)
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I was in the process of purchasing a transmission from Monster Transmissions.After building the transmission I wanted we agreed upon a price of $3943. They first wanted me to finance it, and said I had impeccable credit and would get a great interest rate. When I asked...
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Anonymous
M. Martin

Good day Sir/Madam.Please give me a call at 1-800-708-0087 and ask for Marcus. I would like to speak with you regarding this issue. I'm confident that we can help with this s...

Anonymous
Anonymous

If you look into this company, you see that they are all a gimmick. Their marketing is great and they do a great job of making themselves appear to be organized. On the back e...

1.1
Product
Monster Transmission Customer Care
#1090179
I had a 4L60E that I installed in a customers truck.They put 200 miles on it and it started slipping. Worst part about it was trying to find someone to help us out. Once we were able to talk to the right person. They literally shipped ANOTHER transmission down to me...
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Monster_Transmission
Monster_Transmission
Monster Transmission Verified Representative

Thank you for taking the time to post. Here at Monster Transmission and Performance, we endeavor to provide the highest quality products and service to every client, every tim...

4.3
Product
Monster Transmission Customer Care
#1049379
Monster's website says their motto is "We Build More Than Transmissions, We Build Relationships!"™ How do you build relationships when you don’t respond to your customers at all? Building relationships goes beyond the sale. We would not recommend a Monster transmission...
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1.4
Product
Monster Transmission Customer Care
I didn't like
  • Customer service and refusal to honor their wowanty
#1027585

Monster Transmission - I have orderes a th400

#1083327
I played phone tag for days with to get the order submitted. But trish answered the phome every tome with put much wait on hold. An help resolve my issue i look to getting my tranny an seeing how it performs an lasts
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I purchased a 700R4 for my Burb and the buying experience was good and truth be told if they would have kept that same communication going they would have scored a lot higher.The first sign of trouble was when they failed to let me know that the first unit they built...
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3.0
Product
Monster Transmission Customer Care
I liked
  • Website
  • Shipping speed
I didn't like
  • Customer service quality of product
#1024223
Well first off, the absolute worst customer service I've ever had.Never got the tranny cooler that was suppose to come with it. No installation instructions or paperwork. After no joke, 6 months of calling them every week I finally bitched enough that I got ahold of...
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1.3
Product
Monster Transmission Customer Care
#1014154
Monster Transmission - Customer Care Review
They need the guy in the picture back then you will get a good transmission. The owner's son who runs it now doesn't know how to turn on a washing machine let alone run a business he is an *** he belongs running a ride at Disney...doesn't know his *** from hole in the...
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Anonymous
The lion King SS

This review is almost funny. Disgruntled ex employees always leave the same type of review. It's sad to think that you could be using your new spare time to look for another ...

1.3
Product
Monster Transmission Customer Care
#986087
I ordered a transfer case from this company online.After waiting 5 weeks and repeatedly calling them to find out when's part would come they finally decided to tell me they could no longer manufacture it????'!!! Now I am back to square one. They are highly disorganized...
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1.0
Product
Monster Transmission Customer Care
#955460
Its a long story and by reading these horrible reviews it seems to be a recurring epidemic with MONSTER TRANSMISSION AND PERFORMANCE out of Florida . Well its been about 4 months and counting that i made the call to MT by phone and ordered a transmission and paid by...
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Anonymous
Anonymous

The Company phones automatically shut down for lunch. I hope that your issue was resolved. They really are a good company.

Monster_Transmission
Monster_Transmission
Monster Transmission Verified Representative

We are very sorry that you experienced an issue. We respect that you decided to choose a local company to build your transmission after having made a purchase from Monster Tra...

1.0
Product
Monster Transmission Customer Care
#899120
Did you ever have to talk to vbb b;Jake ? He's the sob that trying to burn me. I was warned before I went with MT but ignorant and didn't listen so learned All about them unfortunately I smelt a rat.Jake talked to me with respect in the beginning but when I canceled...
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Anonymous
Anonymous

You sound ignorant. I've purchased 5 trannys from Monster dude and NEVER had the problems that your spewing about...i mean seriously, you have to be pretty *** to think that ...

Monster_Transmission
Monster_Transmission
Monster Transmission Verified Representative

We are very sorry that you experienced an issue. We respect that you decided to choose a local company to build your transmission after having made a purchase from Monster Tra...

1.0
Product
Monster Transmission Customer Care
#892287
This company is a piece of ***.I will start by saying I am a high class rebuilder and what they are selling you can buy anywhere. I replaced 2 transmissions and they both failed and I am a good mechanic and trans builder. There is a reason for the high prices people,...
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Product
Monster Transmission Customer Care
#843090