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Ive bought two transmissions from monster. The first experience 3 years ago was great.

The second time was disappointing. First off the sales rep tried told me my 700r4 was 500 dollars more than the advertised price. After talking through it I realized he added on a bunch of other parts i didn't ask for and he didnt tell me. After getting the price where I wanted, they arent very honest about their "free shipping." The phone recording and online states free shipping and no hidden shipping fees.

This is not the case, they ship for free to a port only, not to a business or home. After placing the order a month went by so I called just to get an update. The salesman said he'd call me right back which never happened. I tried a day later and another sales lady told me the same thing, which also never happened.

After another day of calling again I finally got an answer. My transmission showed up looking like it had been dropped, the box wasnt even on and the wooden frame was all busted up. To be ironic, the "fragile" sticker was ripped in half.

I emailed the customer service only to recieve no response again. And I think its very disrespectful that the salesman called me "bossman" multiple times throughout our conversations.

Review about: Delivery Service.

Reason of review: Problem with delivery.

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Anonymous
Largo, Florida, United States #1314459

Notice they didnt answer you. They are too busy with Monster of the week.

Showing off their new employees. They must have over 200 employees as they show new people every week. But then you dont see those same new people for long. They arent growing they are firing.

Cheap labor, replace em. They have the time to film *** videos or make speeches but cant return your calls. So many people but no one will call you back. Why, they have your money already.

Make as many accounts as you can and post on their accounts. Notice they are now asking people to leave two reviews so they get something. Plus they bribe you with a check to leave them a video review. DO YOUR RESEARCH AND READ AT LEAST 10 POSTINGS FROM THIS SITE,CENTRAL FLORIDA BBB,RIPOFF REPORT AND EVERY SITE YOU COME ACROSS.

Monster hired someone just to respond to your concerns and comments...guess his replacement will be voted for on the next episode of monster monday.

DO NOT BUY FROM MONSTER TRANSMISSION, THEY WILL LIE TO YOU AND FIGHT YOU TO GET YOUR MONEY OR A WORKING PRODUCT BACK. DONT DO IT!!!!

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