Iona, Florida
3 comments
1.0
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Product or Service Quality
Staff
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Purchased built monster transmission for over 4k rated at 750rwhp came with 90day warranty, trans went after 10k miles spent 6 months monster running me around with "electrical issues" finally took it apart to see that they had painted over the sticker from trans star and put there own over it and nothing inside was performance.Ended up having 3year/500,000 mile warrenty from trans star.

Monster falsely sold me this trans as there own performance.Will never do business with them again would not recommend terrible customer service.

Reason of review: Warranty issue.

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Anonymous
#1073181

Same thing happened with me almost to the T, they are the biggest rip off! I will only buy local now!

Anonymous
#989120

Monster transmission has resolved the issue, paid back what I lost on the transmission and made this right. No longer have any complaints towards the company, they have taken care of everything that was needed

Anonymous
#986062

We are sorry you had and issue, we had come to an agreement last week or so and you were extremely happy at that time.Now that we have made that agreement you have chosen to try to attack us online.

We were sent the wrong unit by one of our suppliers and admitted to that mistake, but what isn't being mentioned is that you still have our torque converter and transmission case.

If you want to stick to the agreement you made in our office a week from last Friday, then you need to post that you are.Thank you we look forward to working with you!!!

Thank you,

Monster Staff

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