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Pissed Consumer Interviews ?

This company is a joke long story short order to th400 with level 3 shift kit received the transmission and it would not shift until it hit 3900 RPM called Monster they built a second transmission and shipped it to me this one shift no harder than a stock transmission call them again and after over a week and a half still no resolution told him I was going to buy my own valve body and install a transgo shift kit and see if that makes it shift harder They said if it fixes it they will not reimburse me in the expenses this company is a joke and I'm contacting a lawyer about a class action suit
Complaint Type: Problems with Product/Service Status: Answered 10/24/2018 Hi, I put yes on health issue because this transmission is going to explode very soon on the freeway and most likely cause a terrible accident! After the fact I looked up there reviews on the...
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#1403797
I was very clear and honest with them what I was using the E40D transmission for told them I was pulling a lot of weight how far I was pulling they told me no problem they had a transmission for me for one the bill time was ridiculous over 40 days but that's not the...
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1.0
#1398529
Joseph H 10/22/2018 I will never buy a transmission from these people again. They can never tell you what's going on with your trans have to walk to the floor to see what's going on and never give you a call back . John B. will never call you back and lie to you when...
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#1397148
Monster Transmission - 4r100
Monster Transmission - 4r100
Monster Transmission - 4r100
Monster Transmission - 4r100
Monster Transmission - 4r100
Purchased the 4r100 4wd Diesel trans, with billet converter and forward drum including their fluid and cooler. It showed up and was disappointed from the start.....it had been painted red as I requested but they did not clean it prior. I open the pan to inspect my 5k...
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Anonymous
Anonymous

You referred to the thing as "brand new trans" .. Q. : Is it actually brand new " Rebuilt " ? Used ? Guess I'm not quite catching on since I'm confused about that. Regardless,...

Anonymous
Street King Stang

Was it full of fluid or had they just squirted a few drops down the filler tube? Once they get your money-you are on your own Cuz.

1.7
#1395826
I get that not everyone is going to be happy with a company. But the deal breaker here is the number of complaints about the customer service and some grey areas with the warranty that are recent. If a company backs up quality, a time or mileage warranty is included at...
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Anonymous
PBR Street Gang

Case in point-the BBB complaint posted below has been deleted from the BBB site.

Anonymous
Jeff

I myself have a complaint against Monster Transmission with the BBB that has been going on for over a month now

#1392337
purchased transmission arrived with incorrect parts, rust internally and damaged broken parts. MT refusing refund I purchased a ********* on 082218 order # MT-XXXXXX for $1852.72 via credit card. My transmission arrived and I never took it out of the crate due to it...
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Anonymous
John Carr

I spoke with this John Ell guy. He certainly talks like he has authority, but talking is always the easy part isn't it. When the class action gets rolling he'll take the fall-...

Anonymous
Jeff

Here is the Extension to the executive assistant to the CEO his name is John EXT 4454 spread it around the more calls he gets the better

#1391102
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Monster Transmission - Pure Garbage

Monster Transmission - Pure Garbage
They had no problem stealing my money! Delivered a large paper weight! Burnt $200.00 of Royal Purple trans fluid in one day of crusing around. Makes vibrations and clunking noises. They won't back there work! NEVER AGAIN! THEY WILL DIE IN ***
1.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
#1385203
Monster Transmission - Not as promised
Transmission didn't work from day one! Payed my mechanic $900.00 for swap out and they won't send me a replacement! They won't pay my mechanic to swap it out in the near future. Bad vibrations and burnt fluids! They are not wanting to make good on there words of...
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Anonymous
Jeff

Here is the Extension to the executive assistant to the CEO his name is John EXT 4454 spread it around the more calls he gets the better

1.0
#1385194
Monster Transmission - PURE GARBAGE!
Called them and they promised a great Transmission. LIARS! I paid them $4000.00 for a completely built transmission with a Billet torque converter. I paid my mechanic $900.00 to swap them out. Day one, vibrations, clunking and by day three the fluid is burned smelling...
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#1385192

Contact Monster Transmission

Mailing Address:
Monster Transmission
19370 Oliver St.
Brooksville, Florida 34601
United States
Phone:
(800) 708-0087
More
I ordered parts from them and just found out they were sent a week after I ordered them. I have a customers vehicle waiting for the parts which should have been here by now. There was no communication of any kind from them. How hard is it to simply acknowledge the...
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Anonymous
anonymous

They do have a better than average reputation control guy there-this site is usually on the Google first page-now it's buried deep on page two. Makes sense when you sell crap ...

2.4
I liked
  • Were very quick in taking money
I didn't like
  • Customer service
#1384785