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Pissed Consumer Interviews ?

This company is a joke long story short order to th400 with level 3 shift kit received the transmission and it would not shift until it hit 3900 RPM called Monster they built a second transmission and shipped it to me this one shift no harder than a stock transmission call them again and after over a week and a half still no resolution told him I was going to buy my own valve body and install a transgo shift kit and see if that makes it shift harder They said if it fixes it they will not reimburse me in the expenses this company is a joke and I'm contacting a lawyer about a class action suit
Monster Transmission - 4r100
Monster Transmission - 4r100
Monster Transmission - 4r100
Monster Transmission - 4r100
Monster Transmission - 4r100
Purchased the 4r100 4wd Diesel trans, with billet converter and forward drum including their fluid and cooler. It showed up and was disappointed from the start.....it had been painted red as I requested but they did not clean it prior. I open the pan to inspect my 5k...
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Company wrote 0 private or public responses to the review from Nov 07.
Anonymous
Anonymous

You referred to the thing as "brand new trans" .. Q. : Is it actually brand new " Rebuilt " ? Used ? Guess I'm not quite catching on since I'm confused about that. Regardless,...

Anonymous
Street King Stang

Was it full of fluid or had they just squirted a few drops down the filler tube? Once they get your money-you are on your own Cuz.

1.7
#1395826
purchased transmission arrived with incorrect parts, rust internally and damaged broken parts. MT refusing refund I purchased a ********* on 082218 order # MT-XXXXXX for $1852.72 via credit card. My transmission arrived and I never took it out of the crate due to it...
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Company wrote 0 public responses to the review from Oct 30.
Anonymous
John Carr

I spoke with this John Ell guy. He certainly talks like he has authority, but talking is always the easy part isn't it. When the class action gets rolling he'll take the fall-...

Anonymous
Jeff

Here is the Extension to the executive assistant to the CEO his name is John EXT 4454 spread it around the more calls he gets the better

#1391102
Monster Transmission - "Sometimes bad is bad" and in this case "WOW is WOW"
Monster Transmission - "Sometimes bad is bad" and in this case "WOW is WOW"
I don't believe a review should just slam a product or company so you're going to get the good and the bad in this one and you can make a call if you want to spend your hard earned money. First the good... In the event that you need to contact someone at Monster,...
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Company wrote 0 private or public responses to the review from Mar 22.
Anonymous
Anonymous

Wow i almost purchased one .good thing I checked reviews .I'm peering one from a well known builder .

Anonymous
Marcus Martin Operations Exec

Good Morning, let me start by saying that we appreciate the feedback. I'd like to respond / address these issues in the same numerical order.1.For most other places you order ...

1.4
I liked
  • Website
I didn't like
  • Quality of work
  • Customer service
  • Warranty policy
#1216606
Monster Transmission - Asking for help only gets warranty voided
Monster Transmission - Asking for help only gets warranty voided
Monster Transmission - Asking for help only gets warranty voided
Monster Transmission - Asking for help only gets warranty voided
Monster Transmission - Asking for help only gets warranty voided
Monster Transmission - Asking for help only gets warranty voided
Monster Transmission - Asking for help only gets warranty voided
Wow i was just informed by someone with your company that there is no warranty on the transmission that i just spent 1800 dollars on yet i am still waiting on just a little technical support on how to get the linkage for the gear select to mount on the transmission i...
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Company wrote 0 private or public responses to the review from Jul 19.
1.2
#1307879
I feel like I got screwed over though I was buying a superior product and now I feel like I only bought a headache. They claim to test every order but not true I received New Heavy duity transmission as soon i I had it installed first test drive and it slips. I call...
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Company wrote 0 private or public responses to the review from Sep 14.
Anonymous
John Carr

I would search for a class action attorney in your state, then show him the enormous amount of bad reviews and BBB complaints. If he thinks the class can get certified and kno...

Anonymous
Anonymous

How do I get on this class action law suite

1.0
#1355188
First off I'm a Ford Specialty shop. In the past when building a transmission I would piece together a complete build. I decided to go with Monster this time around because there kit was only a little more then what I've spent on a build in the past. It appeared...
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Company wrote 0 private or public responses to the review from Oct 09.
Anonymous
Anonymous

And now they're makin noises about selling franchises! Epic Fail.

#1377684
Monster Transmission - C6 boat anchor
Monster Transmission - C6 boat anchor
Monster Transmission - C6 boat anchor
Monster Transmission - C6 boat anchor
Monster Transmission - C6 boat anchor
Monster Transmission - C6 boat anchor
Monster Transmission - C6 boat anchor
Had a c6 built by monster and it was professionally installed and it failed within 3-5 miles it was slipping and slamming into gear had almost no reverse so i had it towed back to the shop that installed it and called monster.... there warranties and procedures didn't...
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Company wrote 0 public responses to the review from Jun 13.
Anonymous
JF

:((

1.8
#1279582
I get that not everyone is going to be happy with a company. But the deal breaker here is the number of complaints about the customer service and some grey areas with the warranty that are recent. If a company backs up quality, a time or mileage warranty is included at...
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Company wrote 0 public responses to the review from Nov 01.
Anonymous
PBR Street Gang

Case in point-the BBB complaint posted below has been deleted from the BBB site.

Anonymous
Jeff

I myself have a complaint against Monster Transmission with the BBB that has been going on for over a month now

#1392337
Where to start, vip order shipped a week later than promised. Upon arrival we notice the wrong tail shaft was installed. After a week of monster refusing their mistake, wanting me to sign and go through the warranty process to make me assume responsibility. They...
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Company wrote 0 private or public responses to the review from Oct 03.
2.0
#1372093

Contact Monster Transmission

Mailing Address:
Monster Transmission
19370 Oliver St.
Brooksville, Florida 34601
United States
Phone:
(800) 708-0087
More
Joseph H 10/22/2018 I will never buy a transmission from these people again. They can never tell you what's going on with your trans have to walk to the floor to see what's going on and never give you a call back . John B. will never call you back and lie to you when...
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Company wrote 0 public responses to the review from Nov 09.
#1397148