Most helpful reviews first
Pissed Consumer Interviews ?
This company is a joke long story short order to th400 with level 3 shift kit received the transmission and it would not shift until it hit 3900 RPM called Monster they built a second transmission and shipped it to me this one shift no harder than a stock transmission call them again and after over a week and a half still no resolution told him I was going to buy my own valve body and install a transgo shift kit and see if that makes it shift harder They said if it fixes it they will not reimburse me in the expenses this company is a joke and I'm contacting a lawyer about a class action suit
Monster Transmission - 4r100
Purchased the 4r100 4wd Diesel trans, with billet converter and forward drum including their fluid and cooler. It showed up and was disappointed from the start.....it had been painted red as I requested but they did not clean it prior. I open the pan to inspect my 5k...Read more
Company wrote 0 private or public responses to the review from Nov 07.
purchased transmission arrived with incorrect parts, rust internally and damaged broken parts. MT refusing refund I purchased a ********* on 082218 order # MT-XXXXXX for $1852.72 via credit card. My transmission arrived and I never took it out of the crate due to it...Read more
Company wrote 0 public responses to the review from Oct 30.
I don't believe a review should just slam a product or company so you're going to get the good and the bad in this one and you can make a call if you want to spend your hard earned money. First the good... In the event that you need to contact someone at Monster,...Read more
Company wrote 0 private or public responses to the review from Mar 22.
I didn't like
- Quality of work
- Customer service
- Warranty policy
Wow i was just informed by someone with your company that there is no warranty on the transmission that i just spent 1800 dollars on yet i am still waiting on just a little technical support on how to get the linkage for the gear select to mount on the transmission i...Read more
Company wrote 0 private or public responses to the review from Jul 19.
I feel like I got screwed over though I was buying a superior product and now I feel like I only bought a headache. They claim to test every order but not true I received New Heavy duity transmission as soon i I had it installed first test drive and it slips. I call...Read more
Company wrote 0 private or public responses to the review from Sep 14.
First off I'm a Ford Specialty shop. In the past when building a transmission I would piece together a complete build. I decided to go with Monster this time around because there kit was only a little more then what I've spent on a build in the past. It appeared...Read more
Company wrote 0 private or public responses to the review from Oct 09.
Had a c6 built by monster and it was professionally installed and it failed within 3-5 miles it was slipping and slamming into gear had almost no reverse so i had it towed back to the shop that installed it and called monster.... there warranties and procedures didn't...Read more
Company wrote 0 public responses to the review from Jun 13.
I get that not everyone is going to be happy with a company. But the deal breaker here is the number of complaints about the customer service and some grey areas with the warranty that are recent. If a company backs up quality, a time or mileage warranty is included at...Read more
Company wrote 0 public responses to the review from Nov 01.
Where to start, vip order shipped a week later than promised. Upon arrival we notice the wrong tail shaft was installed. After a week of monster refusing their mistake, wanting me to sign and go through the warranty process to make me assume responsibility. They...Read more
Company wrote 0 private or public responses to the review from Oct 03.
Joseph H 10/22/2018 I will never buy a transmission from these people again. They can never tell you what's going on with your trans have to walk to the floor to see what's going on and never give you a call back . John B. will never call you back and lie to you when...Read more
Company wrote 0 public responses to the review from Nov 09.
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