I purchased a Monster Transmission and installation was performed by a professional transmission shop. I drove it from Michigan to butler county PA.
On my returned trip to Michigan the transmission lost overdrive and 3rd gear. I incurred an over night stay, tow bill and had to rent a car to get home. Monster Transmission offered me a white glove warranty that at the time of purchase is $450 for $400. I have to pay round trip shipping from Ohio to Florida $385 they said if there is no evident of pour workmanship from installation or abuse they will 100% cover the repairs (we all know how that is going to turn out) So The White Glove Warranty is worth $1000 minus $400 that leaves $600 after the unit is rebuilt the other charges will be $365 so now there is $235 left to put towards a $1200 bill for removal and re-installation.
That puts me $965 in hole plus the overnight stay,tow fees and rental car to get home another $750. So I pay them $3,300 for a defective trans plus $2,100 to get it back to a running vehicle with a no better warranty or guarantee that it will not fail in another 1000 miles. I would stay clear of Monster Transmission 100% dissatisfied with products, personal and service. If their products and service is so good why would they offer a second warranty that really dose nothing for the the customer but take his money.
You are 100% responsible for their product.
Their claim to fame is that they built products for gas monkey garage well I SAY DON'T GET YOU SOME OF THAT!!!!!!! Disappointed and Stranded in Ohio Dave Fisher
Product or Service Mentioned: General Motors 4l60e Transmission.
Reason of review: Bad quality.
Monetary Loss: $5300.
Preferred solution: Full refund.