The hand shake terminology is all a lie. three years with unlimited mileage should mean exactly that, but monster is a lie.
Big passing gear went out on the 4l60E trans, I pulled the trans and even paid freight back to Florida. Josh stated that they are not required by law to state why the transmission/ torque converter failed(root cause failure analysis). Just that they give what is failed. I have also talked to Tom-who hung up, mellisa, Steve, and Steven all the same BS.How can they decipher if it was component failure and honor the warranty?
You see it is all a racket and they are thieves.
please contact me at this thread for a class action law suit, the more of us the better. 815-505-7367
Monetary Loss: $1514.